Terms and Conditions of the Lenanto.pl Online Store
(Version effective from 03.04.2026)
§ 1. General Information
- The Lenanto.pl online store (hereinafter: the “Store”) is operated by: LENANTO sp. z o.o. with its registered office in Mogilany (32-031), os. Parkowe Wzgórze 126, NIP: 9442290063, REGON: 529412300, KRS: 0001122004, e-mail: [email protected] (hereinafter: the “Seller”).
- Returns and complaints address (warehouse/office): Lenanto, ul. Krakowska 31 (1st floor), 32-031 Mogilany, Poland. Courier contact number: +48 531 908 406.
- These Terms and Conditions define the rules for using the Store, placing orders, concluding distance sales contracts, deliveries, payments, the right of withdrawal, complaint procedures and the provision of electronic services.
- Contracts concluded via the Store are governed by Polish law, in particular: (a) the Act of 30 May 2014 on Consumer Rights (implementing EU Directive 2011/83/EU on consumer rights), (b) the Civil Code, (c) the Act on the provision of electronic services, (d) personal data protection regulations (GDPR/RODO). For customers based in other EU Member States, mandatory consumer protection provisions of the customer’s country of habitual residence shall also apply where they afford greater protection.
- These Terms and Conditions are made available free of charge before the conclusion of a contract and may be saved or printed by the Customer.
§ 2. Definitions
- Business Days – Monday to Friday, excluding public holidays in the Republic of Poland.
- Customer – a natural person, legal person or organisational unit with legal capacity that uses the Store, including making purchases.
- Consumer – a natural person performing a legal act not directly related to their business or professional activity, within the meaning of Article 2(1) of EU Directive 2011/83/EU.
- Business Customer – an entity making a purchase directly related to its business or professional activity.
- Sole trader with consumer rights (PNPK) – a natural person concluding a contract directly related to their business activity, where the content of that contract indicates that it does not have a professional character for that person (in particular, as resulting from the subject of activity disclosed in the Polish CEIDG register). This status applies under Polish law and may confer certain consumer-equivalent protections.
