Shipping & Returns

Shipping

We process orders within 1–3 business days. In practice, most orders placed on business days leave our warehouse the same day and reach customers the following day within Poland. International orders to the EU are delivered within 5–8 business days. We ship via InPost courier and InPost parcel lockers.

• Kurier Europa — €12.00 (free over €140.00) — 3-5 dni

Returns

You have 14 days from the date of delivery to initiate a return. After submitting your request, you have an additional 14 days to send the package back. The returned item must be unused and have all original tags attached.

How to make a return — step by step

1. 1

   Log in to your account

   Go to your account on Lenanto.pl and navigate to the My Orders tab.
2. 2

   Request a return

   Click Request Return next to the relevant order. Select the items you wish to return and provide the reason.
3. 3

   Choose a shipping method

   You have two options:

   • InPost parcel locker or point — drop off the package yourself at any InPost locker or collection point