Shipping & Returns
Free shipping
Over 400 zł / €99
1–3 business days
Delivery time
14-day returns
Hassle-free
Safe packaging
Carefully packed
We process orders within 1–3 business days. In practice, most orders placed on business days leave our warehouse the same day and reach customers the following day within Poland. International orders to the EU are delivered within 5–8 business days. We ship via InPost courier and InPost parcel lockers.
You have 14 days from the date of delivery to initiate a return. After submitting your request, you have an additional 14 days to send the package back. The returned item must be unused and have all original tags attached.
Log in to your account
Request a return
Choose a shipping method
Download the label and ship the package
Wait for your refund
Ordered as a guest?
No worries — an account was automatically created for you using your email address when you placed your order. Go to the login page, enter your email and click Forgot Password. Set a new password, log in, and submit your return through My Orders as usual.
Need a different size? You can do it yourself through your account — no need to contact customer service. Exchanges are available for the same product (different size or colour).
Log in to your account
Go to My Orders and click Exchange next to the relevant order.
Select the item and new size
Choose the item to exchange, provide the reason, and select a new size from those available.
Choose a shipping method and send the original item
Download the return label and drop off the package at an InPost locker or schedule a courier pickup.
Receive the new size
Once we receive the return, we will ship the new size to your order address.
Return shipping cost: 12.00 zł / €3.49. Shipping of the new size is free of charge.
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